First of all, our customers should know that we collect information about them. Then, we know (and keep records of) any information that they provide to us. You may, for instance, complete a form on our site to participate in a contest or send us information via email or rate movies…or any other interaction you may do with our service or personnel.
Our website visitors who like to purchase on our website are asked a little bit more information, for instance they provide us with their credit card information including billing address, and expiration date. To protect the use of your card we also require the 3-digit CSC code the first time you make a purchase with us.
The subscribed customers to our website will receive their billing information to the My account section of the site. When our customers make a purchase through our site they may save their billing information. This way they can use them in the next purchase without re-entering this information again. So as it is mentioned the customers’ information is saved in the My account section and this will needs just your login and https secure.
When submitted over the website, our customers’ Credit Card Numbers are encrypted immediately. This way their information are safer with us than it is on a receipt for purchase they may have made where the numbers are clearly displayed. Customer support representatives do not have access to your full un-encrypted credit card information, just in case you were wondering.
When a visitor make use of our website services, we know a little information about him, For example we know what films he had watched, how much time he had spent on our site, where you came from, where were you before getting in to our site and what site you go to after leaving. We also collect some other information like what browser you use, what type of operating system your computer uses, your IP and any information concern your computer system.
The other thing you should know is that we have advertisements on our site. The company that serves the ads uses "cookie" technology. A "cookie" is a small file that is placed on your computer and uniquely identifies your computer to the ad server that reads it. The cookie doesn't identify you as a person, it only your computer.
You have the option of disabling or deleting the cookies but doing so will reduce the services you may have at RainbowDvds.com. For instance, when you delete or disable cookies you will not have access to movies you rented from us and also when you click the “My videos”, you already purchased you’ll no more find them there. Thus, we suggest not deleting or disabling cookies but if you still don’t like cookies we’ll not be responsible for a service not working properly due to lack of cookies. To disable you can go to Google™ or Yahoo!® and search for the term "disable cookies" to get a list of other sites with pertinent information. Our Customer Support interface also has information about how cookies are used with regards to your RainbowDvds.com account.
When you register for RainbowDvds.com we have the sign-up for our E-mail Newsletters pre-checked. Of course if you don't want the info (or if you change your mind) simply un-check the box before you submit your registration. If this box is un-checked, we won't send you e-mail newsletters and promotions. You can change your newsletter preferences at any time by unsubscribing from receiving these Newsletters.
If you choose to receive emails from our partners we will send you information about products from other companies that we have a relationship with. We won't give them your e-mail address (or other personally identifying data) but we will send you info on their behalf. Of course if you get tired of getting our e-mails, just tell us to stop, by unsubscribing, and we will.
What we want you also to know is that RainbowDvw.com’s assets and files could be sold (whether or not as part of a bankruptcy proceeding), which may include your personal information, may be sold to the company or companies that acquire RainbowDvds.com’s assets. .
Our customers also should know that, since we get all our movies from third party companies, we are to help them know their movies are performing. To make so, we need to tell them how there are played, how much of the film was watched, how many times a film was watched…But we do not provide these companies any of your personal information as part of our communication.
RainbowDvds.com com keep your personal information indefinitely because, like any other business, we want to preserve records of purchases made with our company for tax purposes etc…But if you no longer want to use our service and you want us to remove your personal information from My Account section, feel free to contact the customer support. Then our staff will remove your information and will no longer appear on the site.